Stay informed and improve customer relationships.
Google. Facebook. Yelp. There’s no shortage of places where consumers can leave you feedback, and with multiple locations listed across hundreds of sites, simply staying on top of it all can seem insurmountable. Review Monitoring leverages Yext’s direct integrations with sites across the PowerListings(R) Network to pull all your reviews, from every location, into a single dashboard so you can stay informed at scale.
Review Notifications alert you the moment Yext detects a new review. Schedule updates to come in as you get reviews, or on a cadence that works with your schedule.
Address negative feedback and acknowledge happy customers with Yext Review Response. Respond to reviews directly from the Yext Location Cloud, or click out from Yext to the page where a review lives. Either way, Yext makes it easy to continue the conversation, improve relationships with all your customers, and show prospects and customers alike that you’re listening.
Brand control is critical when you empower franchisees, agents, advisors, or other local managers to respond to customer reviews. Yext’s flexible workflows support the processes and controls of your business so you can give users as much or as little access to respond to customers as you’d like.
Estrella en la búsqueda de local.
Genera comentarios auténticos directamente de tus clientes y asegúrate de que tus calificaciones en toda la red de PowerListings sean consistentes y convincentes para que aumentes el volumen de negocios a partir de la búsqueda de locales.Aprende más